Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.

Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.

No. We arrive early to set up so you get the entire rental time to play.

That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the day before to confirm that someone will be at the party location.

No. The jump should be clean when you get it. ABC Bounce Party Inflatables cleans and disinfects after every rental.

Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That’s why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.

We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day. PLEASE CONTACT YOUR  CITY’S PARKS AND RECREATION DEPARTMENT TO CHECK THEIR REGULATIONS. 

Cash or Venmo are preferred. If using a credit card, there is a 3% transaction fee. If using PayPal, there is a 4% transaction fee. It your event is cancelled due to weather; we refund everything but the 3% and 4% credit card fee.  If paying by cash, please have exact change as our drivers do not carry cash. 

We have two priorities in respect to the weather: 1. The safety of the users (kids and adults) 2. Protect the equipment from damage or destruction It is well known that the weather in the Texas Panhandle is very dynamic and can drastically transition from stable to unstable in a short time frame. As a result we reserve the right to cancel any rental prior to delivery if the weather becomes unfavorable or if the weather forecast predicts conditions that would be outside of the safety parameters for safe inflatable operation. We attempt to reduce the negative impacts of a weather cancellation by not requiring deposits to schedule rentals and by making every effort to notify you at least 24 hrs in advance or as soon as practical in the event of sudden unfavorable weather. The following are some weather conditions which would warrant a weather cancellation: • Wind 15-20 mph or higher (Depending on the unit) • Rain • Hail • Lightning Please understand it’s simply not worth it to jeopardize the safety of the users by ignoring unfavorable or potentially unfavorable weather.

We add a minimum of 2 attendants at $25.00 per hour per attendant for large events,  to monitor equipment and watch over the bounce houses to ensure the safety of the guest. Depending on the size of the event, it may be necessary to add more attendants.

Check the requirements listed with each jump. Also, make sure you have at least a 4-6 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.

We can set up on Grass (our favorite and best for the kids), asphalt, concrete, or indoors. Surfaces must be clear of any pet waste, or we will not set up the unit and will charge a $50.00 fuel charge. WE DO NOT SET UP ON DIRT. If we arrive and the area is dirt, unfortunately we will not set up the unit and will charge a $50.00 fuel charge. Sorry, we can’t set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.

Yes. There is a link in your receipt once you’ve ordered or you may contact our office.

Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don’t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

Although our units are inspected and insured, this is not event insurance. It is the responsibility of the Lessor to provide insurance for their event.